Support

How can we help?

Answers to the most common questions.

My access code isn’t working

Codes look like FEDL-XXXX-XXXX. Type it exactly as printed. Note that codes never contain the letters O or I. Still stuck? Email us a photo of your code card.

I lost my code

Email your Amazon order number to the address below and we’ll verify the purchase and reissue your code.

There’s no sound

Check the phone’s silent/ring switch (iPhones mute web audio on silent), raise the media volume, and tap a letter once, browsers require one tap before audio can play.

How do I install the app on my phone?

Open feeduhl.tedyapps.com, on Android, tap Install when prompted; on iPhone, tap Share → Add to Home Screen. It then runs full-screen and offline like any app.

Poster returns & refunds

Poster purchases are handled through Amazon’s standard return policy, start any return from your Amazon orders page.

Still need help? Write to support@tedyapps.com, we answer within 1–2 business days.